- Easy to use
- Easy to integrate
- Easy to administer
Now, the last three points are hard to argue either for or against based on they're being described in a fashion that could be debatable. It's an opinion. Who would find it hard to use? Executives? 3rd graders? Programmers? Accountants? People with no training? It's very subjective. Everyone's computer skill is different. I could say it's easy to use Notes because I've done it for ten years, had some training and I'm a "computer guy." Mine's as biased an opinion as theirs.
With a little training, I'd argue that users can be extremely productive with Lotus Notes and have a very easy time with it. I'm a trained administrator and I have no issue administering the product. I managed my first year alright with no training actually. Integration isn't an issue at all...at least in my experience. Again, my experience.
I'll ask two questions below because they're based on factually incorrect statements on the website.
How is Lotus Notes not "social?"
The definition of "social" itself is up for debate, but there's enough common ground that I'm sure you could very much argue Notes IS social. With the Notes 8.5.3 announcement less than a day away with some enhanced social capabilities, and that cat is mostly out of the bag now, how can they claim Notes isn't social?
How is Lotus Notes not "mobile?"
Well, I can get my Notes email via iNotes and any Notes-built application on just about any web browser in the world. From kiosks at hotels, to Blackberry and anything else that has internet access. That's out of the box support with no special configuration done and no consulting dollars spent. Is mobile something different than this? Sure, I can make it look and function really awesome with Xpages, but don't tell me it isn't mobile out of the box.